About Me.
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Hello, I’m Sandra Namio.
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I am an instructional designer with experience spanning corporate, government, healthcare, and education environments. My work focuses on designing practical, performance-based learning that helps people adopt new systems, navigate change, and apply knowledge confidently in real-world settings.
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With a background in healthcare and education, I bring a strong understanding of regulated environments, diverse learner needs, and the importance of clarity, accessibility, and usability in learning design. I partner closely with stakeholders and subject matter experts to translate complex processes into structured, engaging training solutions.
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I approach instructional design with a focus on how people actually learn and work—prioritizing hands-on practice, clear guidance, and learning that supports performance across live, virtual, and self-paced environments.
Education
January 2023
Full Sail University
Graduate Certificate Instructional Design and Technology
Project-based certificate in Instructional Design and Technology that incorporate strategies for learning engagement by understanding your audience and using multi-media to create interactive lessons that motivate and engage the learner.
March 2021
Grantham University
Master of Science in Performance Improvement
Performance Improvement, or Human Performance Improvement (HPI), uses measurement and analysis to identify gaps in skills and knowledge and provide helpful training and intervention to improve organizational performance and outcomes.
September 2018
Southern New Hampshire
Bachelor of Science in Healthcare Administration
Healthcare Administration is a multi-disciplinary degree that combines business management and Human Resources, focusing on improvement, efficiency, and quality of healthcare services in an organization to improve patient care and services.
My Resume
Experience
June 2024 - Present
Led engaging online and in-person training sessions - including webinars and Lunch & Learns - to enhance adoption of collaboration tools, Microsoft Teams, and advance AV/IT systems. Created clear instructional videos and transformed outdated SharePoint job aids into a searchable Knowledge Base, improving on-demand learning.
Training Manager
Consultant
June 2023 - June 2024
Training Specialist III
Consultant
Developed a targeted training strategy and needs assessment to support new system adoption, created engaging presentations and video content to simplify complex topics and provided strategic recommendations to leadership based on key findings.
May 2019 - May 2023
Program Director
Developed a learner-focused course curriculum, lessons, and exercises to meet online and face-to-face learning course objectives. Performed continuous review of program outcomes by analyzing metrics of learning, achieving a 30 percent improvement in test scores after one month
April 2016 - December 2020
Online Adjunct Instructor
Developed and Implemented curriculum for improved learning and student performance. Used a variety of instructional methodologies and technologies to engage students. Assessed the effectiveness of course materials with end-of-course surveys and course outcomes to make future course improvements.
August 2015 - February 2017
Certified/First Assistant Surgical Technologist III - CV Team
Provide support in the development and start-up of new open heart program. Assisted staff by providing orientation, training, and support by delivering educational services for the surgical team. Advised on opportunities to improve processes and tasks on patient-centered focus of care.
Additional Experience
Program Director
Launched a new Surgical Technology program and passed initial and continuous accreditation.
Developed and implemented course curriculum that included testing materials, exercises, lessons, assessments for instructor-led course work, and hands-on materials to meet the objectives and requirements of accreditation. Revised curriculum to adapt to changing accreditation standards by the annual deadline. Monitored program performance to identify areas of improvement.